It’s unlikely there is a moment in the supply chain that is more complex or more daunting than the customs process. Having a qualified industry professional in your corner is the best way to avoid the many pitfalls involved in the process. Our Customs Brokerage division is a certified Women’s Business Enterprise (WBE), led by founder and owner Karen A. Busenburg. She proudly dons the title of being the first female licensed Customs Broker in Massachusetts (licensed 1972), and at the time, being the 5th female broker to be licensed in the U.S. Karen’s expertise is revered in the industry. She is supported by a team of licensed Customs Brokers, who are on hand to provide clearances, consulting, education and compliance.

Euro-American provides real-world solutions and 24/7 access for your questions, issues and any urgent concerns you have about your cargo’s compliance. We aren’t beholden to the global time differences as we have cultivated strategic partnerships with agents overseas, who are entrusted to provide updates and secure compliance no matter where in the world your cargo needs it. By working with agents and customs officials across the country and around the world, we can handle your clearance and work closely with the examination site and our long-time associates at CBP to mitigate any issues and avoid any problems that could delay your shipments.

Apart from being industry experts and long-term professionals with a combined 70 years of brokerage experience, our customs staff are committed to continuing education, thorough study, and cultivating their passion for their work. They are deeply committed to increasing your efficiency and consulting throughout the process. By working with shippers on compliance, classification and documentation, we are able to hone your processes and save you precious time and money. We understand that your compliance is non-negotiable, and we’re here to help you take control over your cargo with knowledge and experience.